"Amazon Clinic: What You Need to Know Before Signing Up"

Amazon Clinic is an intermediary between patients and healthcare providers, offering telehealth services with clinicians. However, when signing up for treatment through Amazon Clinic, patients authorize all involved parties to share their Protected Health Information (PHI) with Amazon, including contact information, demographic information, account and payment information, and complete patient files. Amazon has the right to retain, use, and disclose this information for two purposes: to set patients up with another healthcare provider if the one they used through Amazon Clinic leaves, and to facilitate services from other providers, which is unclear. Patients can revoke their authorization by faxing or mailing a written request or filling out a form.