AI-powered UPS system thwarts porch pirates, safeguarding packages

UPS is using artificial intelligence (AI) to combat package theft by "porch pirates" through its program called DeliveryDefense. The AI-powered tool generates a delivery risk assessment based on UPS delivery information, historical loss patterns, and address characteristics, providing a score that retailers can use to recommend the best delivery option. This helps increase the chances of successful deliveries and allows retailers to suggest alternative options such as UPS Store locations or Access Points. Package theft is a growing concern, with millions of Americans experiencing stolen packages annually. DeliveryDefense aims to address this issue by leveraging AI and machine learning to optimize delivery outcomes and reduce theft.