"Vanilla Gift" card issuer sued over card-draining scam risk

Gift card issuer Incom, known for its "Vanilla Gift" and "One Vanilla" non-reloadable cards, is facing a lawsuit alleging that the company failed to address security vulnerabilities in its packaging, making the cards susceptible to scams such as card draining. The lawsuit claims that the packaging allows easy access to the card, enabling thieves to record the barcode and PIN information and make unauthorized transactions. The complaint also accuses Incom of not reimbursing victims or providing refunds when funds were stolen. Consumers are advised to carefully examine gift card packaging for any damage and ensure the scratch-off covering the PIN number is intact to protect against scams.