H&R Block's Tax Day Outage Causes Frustration for Last-Minute Filers

H&R Block experienced technology outages, affecting last-minute tax filers using desktop software, but not those using web browser or working with tax professionals. The issue started Sunday night and was resolved by Monday afternoon, with the company receiving about 2,000 inquiries related to the outage. The IRS encourages e-filing, warning that processing paper returns takes longer. Meanwhile, the U.S. Treasury Department met its goal of 100,000 taxpayers filing returns as part of the Direct File pilot program, with eligible taxpayers in 12 states able to file simple tax returns using Direct File until the deadline.