"United Airlines CEO Reassures Customers on Safety Amid Recent Incidents"

United Airlines CEO Scott Kirby addressed safety concerns in a memo to customers following a series of recent aviation incidents, emphasizing that safety is the airline's top priority. Kirby acknowledged the attention-grabbing events and outlined safety enhancements already in progress, including additional pilot training and centralized maintenance technician curriculum. The incidents involved United flights, including a Boeing-related incident where a 25-year-old Boeing 737-800 was found to be missing an external panel. Kirby expressed confidence in learning from these incidents and continuing to prioritize safety.